Forum Discussion

GaryH63's avatar
GaryH63
Joining in
5 hours ago

Return of replaced modem

I have been trying to get VM to collect my old modem as I have a hub 5 now.

Despite numerous promises and making a complaint the only thing I get sent is a return package for drop off at a yodel store!

I am recovering from open heart surgery so do not go out. My mobility is impaired so walking any distance is not possible.

Could a moderator please arrange for its collection.

1 Reply

  • Client62's avatar
    Client62
    Alessandro Volta
    3 hours ago

    I have had a 3x CABG and have an implanted ICD care of the Cardio team at Basildon Hospital.

    I am sure you can ask some one to drop off that yodel packet for you.