Forum Discussion

RUFI1984's avatar
RUFI1984
Joining in
29 days ago

Restart password problem.

I have a problem to login in or register on virgin media. I try restart the password ... and didn't work at all

 

When I have email about verify email ...didn't work... how I can log in to my account virgin serwis or website or app or both of them. 

Can I have any help ??? Please contact me ASAP

  • Hey RUFI1984, thank you for reaching out and I am sorry to hear you are having some email issues, also a very warm welcome to the community.

    Have you checked your spam / junk email to see if any password reset emails come to that? 

    Are you getting any errors at all? 

    • RUFI1984's avatar
      RUFI1984
      Joining in

       

       I checked everywhere. I tried to send again. I waited more than a 10 minute for an hour and still nothing. What should I do? 

       

      I can't login ... He's gonna tell me to confirm my registration, but I don't have any emails. What more can I do please help. 

      • Akua_A's avatar
        Akua_A
        Forum Team

        In this case, we are sending you a private message to best look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

        Thanks,