Forum Discussion

jasusu's avatar
jasusu
Joining in
11 months ago

Renewing my contract but met with mediocre "deals"

So i have been on a bit of a battle today going back and forth between the team in hope of getting a better deal. with my contract ending in about 2 weeks the best they could offer for only wanting the 1gb internet was £55 which will be "saving a total of £8 compared to where the offers started. To me this is not a deal, it is just too much... should i put through my 30 days notice of cancellation tomorrow and look elsewhere?

1 Reply

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    11 months ago

    Hi jasusu,

    Thank you for your post and welcome to our community forums. We're here to help. 

    I'm sorry to hear you were unhappy with a deal you were interested in when speaking with our retentions team earlier today. Did you discuss any other potential offers that you might like instead? We'd always have several different offers and packages available, and our offers are subject to change.

    Thanks,