Forum Discussion

Hosay299's avatar
Hosay299
Fibre optic
28 days ago

Renewing contract issue

Can someone explain the price rise on a renewing contract or i will be going else where in june 

from £42.00 to in the end £79.00 

7 Replies

    • Adduxi's avatar
      Adduxi
      Very Insightful Person

      All looks sort of "normal" for a VM bill.

      I'm guessing the first increase is the normal April percentage increase, incurred every year.  The second increase I would suggest is the loss of your initial discount, again this is normal.  The last increase is again the April increase.

      All this is, as I noted, pretty normal for a VM bill

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Thanks for coming back to us Hosay. We've had an issue with your post not coming through to us as it should do. Please could you advise exactly what you wrote on your last post? This way we can best help you with your issues and also try to find out why this error has occurred to make sure it doesn't happen again to yourself or any other forum users. 

      Kind Regards,

      Steven_L

  • unisoft's avatar
    unisoft
    Knows their stuff

    As Adduxi says, looks normal in terms of VM contract pricing to me. You go up significantly at end of your minimum term unless your re-contract a new price deal or go elsewhere. Yearly price increases are the norm under VM now and the contract shows the first increase, then your out of contract price if you did nothing, and then your second price rise if you did nothing and then a £3.50 after that per year.