Forum Discussion

antani's avatar
antani
Tuning in
6 months ago
Solved

Renewing contract - VM+O2

I'm currently on O2 and VM broadband with Volt benefits applied on both sides. As I'm out of the contract period with both, I'm aiming to renew. Should I contact VM and O2 separately and see what offers I can get from each provider? Or is there a way to get a combined offer taking into account Volt benefits? For instance, I see a cheap Volt-250 offer for new customers that includes 6GB data O2, I don't suppose I would have access to it or to a similar combo?

[sorry for the cross-posting, I posted into "Volt" but then realised that this seems to be the right section for discussions on contract renewals]

  • Hi antani 

    You won't receive new customer pricing but you should be able to negotiate a new package deal with VM. You can always chat with O2 and choose a different sim tarif, but I suggest using uswitch for your mobile sim since you are out of contract.

    When I was out of contract I checked the sim pricing on the O2 website, and then compared that pricing on uswitch <here> 

    With uswitch.com, you get the option to login to your O2 account, then if you select that you don't want a new SIM card sending out it lets you keep your current O2 number and starts a new 12 month contract at that new price which nulls out (cancels) the price you were paying O2.

    I changed my O2 sim via uswitch and am now paying O2 £10 a month for 50GB (boosted to 100GB) over 12 months and kept my Volt benefits on the VM side too. (This would be £24.00 per month on the O2 website over 12 months

    uswitch are currently showing  6GB data for £6.99 a month,  and 30GB data for £7.99 a month both on 12 month contracts.

    On the O2 site the 6GB data is £20.00 a month,  and 30GB data is £23.99 a month both, on 12 month contracts.

  • I'm currently on O2+VM broadband with Volt benefits applied on both sides. As I'm out of the contract period with both, I'm aiming to renew. Should I contact VM and O2 separately and see what offers I can get from each provider? Or is there a way to get a combined offer taking into account Volt benefits? For instance, I see a Volt-250 offer for new customers that includes 6GB data O2, I don't suppose I would have access to it?

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Hi antani 

      You won't receive new customer pricing but you should be able to negotiate a new package deal with VM. You can always chat with O2 and choose a different sim tarif, but I suggest using uswitch for your mobile sim since you are out of contract.

      When I was out of contract I checked the sim pricing on the O2 website, and then compared that pricing on uswitch <here> 

      With uswitch.com, you get the option to login to your O2 account, then if you select that you don't want a new SIM card sending out it lets you keep your current O2 number and starts a new 12 month contract at that new price which nulls out (cancels) the price you were paying O2.

      I changed my O2 sim via uswitch and am now paying O2 £10 a month for 50GB (boosted to 100GB) over 12 months and kept my Volt benefits on the VM side too. (This would be £24.00 per month on the O2 website over 12 months

      uswitch are currently showing  6GB data for £6.99 a month,  and 30GB data for £7.99 a month both on 12 month contracts.

      On the O2 site the 6GB data is £20.00 a month,  and 30GB data is £23.99 a month both, on 12 month contracts.

      • antani's avatar
        antani
        Tuning in

        Thank you, So, regardless of the route taken, the only way to renew both contracts is still to deal with each company individually?