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george145's avatar
george145
Joining in
11 months ago

Renewed contract not showing in my account

I renewed my contract on 28 Feb but have now received a bill for almost double the amount it should be and the new contract doesn't appear in my account. I was sent pre-contract documents. Can anyone help please?

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  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)
    11 months ago

    Hi george145, thank you for your post.

    We're sorry to hear about the situation you find yourself in 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,

    Daniel