Forum Discussion

george145's avatar
george145
Joining in
4 months ago

Renewed contract not showing in my account

I renewed my contract on 28 Feb but have now received a bill for almost double the amount it should be and the new contract doesn't appear in my account. I was sent pre-contract documents. Can anyone help please?

1 Reply

  • Daniel_Et's avatar
    Daniel_Et
    Icon for Forum Team rankForum Team
    4 months ago

    Hi george145, thank you for your post.

    We're sorry to hear about the situation you find yourself in 😔

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,

    Daniel