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imanoot1's avatar
imanoot1
Joining in
8 months ago

Renewed Contract list TNT Sports

I logged into my account at the weekend and saw that I was Out of Contract and followed a link to an offer that stated I would keep all my channels. I was on Maxit with 250M which included TNT, with an add on for Sky Sports HD. After renewing obha e now received a contract that states I removed TNT. I did not remove TNT. I made no changednto my bundle, just accepted a lower monthly price for 18 months. Can someone please arrange to sort this out. I see many other users have recently had thai issue.

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  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    8 months ago

    Hi imanoot1 

    Welcome to our community forums and thank you for your first post. Sorry to hear you are having issues with your package re-contract regarding TNT Sports. Just to confirm, TNT Sports is now an add-on as seen here and not inclusive of any package. You will now have to add it to your package at an additional price. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,

  • japitts's avatar
    japitts
    Very Insightful Person
    8 months ago
    imanoot1 wrote:

    I logged into my account at the weekend and saw that I was Out of Contract and followed a link to an offer that stated I would keep all my channels.

    Do you have a screenshot of this offer?