Renewed contract - still on ancient hub (sh2)
Hi,
Not sure if this is the right place for this, but I’ve seen others have some luck in getting a newer hub via these forums.
I renewed my contract with VM last year and was told I wasn’t entitled to any new hardware - despite the fact that I’ve had the same kit since ~2013, so I’m now on M250 with an ancient superhub 2. I was out of contract for a long time, so when I renewed I was effectively a new customer - but didn’t even get the hub that would have come with the package had I been a ‘proper’ new customer. I have to say that this is terrible customer service, just showing that long-standing loyal customers are completely taken for granted - let alone getting any benefits for staying with VM.
Rant over, can anyone help me get onto some hardware that isn’t steam powered?