Renewal
Hi
I'm having the same problem
I am trying to contact the retention's team but the option when ringing is not available
how can I contact them please to discuss my renewal
thanks in advance
Forum Discussion
1 Reply
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Hi MartinJAB
If Option 4 (Thinking of leaving) isn't available when calling then you can also contact VM via WhatsApp on 0780 3089 684
Or you can contact VM on Social Media by either messaging
Facebook: https://www.facebook.com/virginmedia or Twitter: https://twitter.com/virginmedia
There may also be an online chat messenger option (depending on staff availability) via the following page
