Forum Discussion

D_h_c11's avatar
D_h_c11
On our wavelength
6 months ago

Renewal

Guys,

I hope this finds everyone well. it’s that time of year again. 
contract renewal!
8 phone calls in 2 days just to get a uk call centre, then basically told by the advisor “the company isn’t t really interested in a renewal”

the last advisor who signed you up didn’t do you any favours offering you such a good deal

that’s the price, take it or leave it.

in todays day and age I can’t believe that’s a companies stance. 
2 sim cards

2 x tv boxes

1 gig broadband maximum tv bundle.

really would appreciate contact from anyone wishing to discuss as we (after 8 years) are about to go to sky.

  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    6 months ago

    Hey D_h_c11, thank you for reaching out and I am so sorry to hear about this.

    I would take a look here as our best deals would get put here 

    We hope you find a great deal 🙂

    • D_h_c11's avatar
      D_h_c11
      On our wavelength
      6 months ago

      Evening Matt, 

      thank you for your reply. So logged in and it said It said I could renew and the price was a fiver increase. Just logged back in to do it and it’s gone

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team
        6 months ago

        Hey D_h_c11, thank you for reaching out and I am sorry to see this.

        These deals are very time sensitive they are only on for a limited time. 

        If you log back here you should see some other deals