Forum Discussion

smbl's avatar
smbl
On our wavelength
7 months ago

Renewal price offer

My package tv, wifi and landline deal is due for renewal on the 12th August. Should I have received an e-mail by now with the renewal price?

  • Ayisha_B's avatar
    Ayisha_B
    7 months ago

    Hi smbl 👋

    Welcome back to our Community Forums and thanks for your post.

    We do send out an End Of Contact Notification to all our customers before their contract comes to and end highlighting the new package price and also any offers that may be of interest.

    If you would like to discuss what options are available to you now, please give our team a call 📞 on 0345 454 1111 or 150 from a Virgin landline and they'll be happy to help.
     

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    7 months ago

    Hi smbl 👋

    Welcome back to our Community Forums and thanks for your post.

    We do send out an End Of Contact Notification to all our customers before their contract comes to and end highlighting the new package price and also any offers that may be of interest.

    If you would like to discuss what options are available to you now, please give our team a call 📞 on 0345 454 1111 or 150 from a Virgin landline and they'll be happy to help.