Forum Discussion

Fran61's avatar
Fran61
Just joined
6 hours ago

Renewal of contract

Our contract was due for renewal, but the new price is far too expensive, we are now due to leave in a couple of days. Previously we have always received a better deal but it would appear not to be the case any longer. We’ve been with Virgin since the old NTL days. Looks like we will have to leave, with the added hassle of changing email address

1 Reply

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    4 hours ago

    Hi Fran61,

    Thank you for your post and welcome to the community. 

    We're very sorry to hear you were unhappy with the renewal deal offered. 

    You can contact into the team via 150/0345 454 1111 and they can see if there is any other offers available.

    ^Martin