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shazzbot's avatar
shazzbot
Tuning in
2 years ago

Renew contract emails

I keep getting renew contract emails, With an exclusive offer but I cant find anything on the website. My contract is up with a couple of months so if i cant get the same or close price i will cancel. Trying to find out figures seem to be a nightmare, has anyone else had the same. Thanks

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  • Reece_MH's avatar
    Reece_MH
    Forum Team (Retired)
    2 years ago

    Hi shazzbot 👋

    Thanks for posting, and welcome back to the Forums.

    I'm sorry to hear you're having some trouble looking at the offers available to you. Some offers are exclusive to the platform you receive them on, such as SMS, EMail, or in the Post.

    On the email you've received, you should have a link which allows you to take that package out directly. This can take up to 14 days to be fully processed. Alternatively, you can check for other available offers, here. 

    Let us know how you get on.

    Thanks,