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Removing Sky Sports Add On
i called to remove Sky Sports. I was told my monthly cost would reduce to £53. Why am I only getting £12.63 off if I remove Sky Sports and Sky Sports HD. They are Addons.
Ombudsman decision
Forum Discussion
31 Replies
Ombudsman decision
So I can remove add-ons.
Can someone confirm £65.63 - £38.75 is £26.88? Because it seems to be £30.38 on my latest bill (sigh)
- Martin_N
Forum Team
Hi arrgee1991,
We're very sorry for any concern you have regarding your bill.
To confirm, have you checked for another charges that could be raised the bill to £30.38?
^Martin
@Martin_N. I have checked. My bill was £65.63. Sky Sports HD add on was removed which costs £38.75. The bill is now £30.38. It should be £26.88. Shall I raise another complaint?
