Forum Discussion
- Joseph_BForum Team (Retired)
Hey shawty1984,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear you have been unable to add this through yourself, have you been able to follow any of the information given above with regards to how to get this added through?
Joe- shawty1984Well-informed
It's been a year, the information provided isn't valid/doesn't work.
- Joseph_BForum Team (Retired)
Hey shawty1984,
With this then on your My Virgin Media, please confirm you have followed the following steps:
Open the MYVM app
Sign into your account (if not done already)Scroll down to Account settings
Then click account details.
From here you can then edit your communication preferences.
Joe
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