Forum Discussion

shawty1984's avatar
shawty1984
Well-informed
9 months ago

Re: Unable to Switch to Ebilling

Please can I get a PM to switch on ebilling.

  • Joseph_B's avatar
    Joseph_B
    Forum Team (Retired)

    Hey shawty1984,

    Welcome back to the Community Forums and thanks for the post.

    Sorry to hear you have been unable to add this through yourself, have you been able to follow any of the information given above with regards to how to get this added through?

    Joe

    • shawty1984's avatar
      shawty1984
      Well-informed

      It's been a year, the information provided isn't valid/doesn't work. 

      • Joseph_B's avatar
        Joseph_B
        Forum Team (Retired)

        Hey shawty1984,

        With this then on your My Virgin Media, please confirm you have followed the following steps:

        Open the MYVM app
        Sign into your account (if not done already)

        Scroll down to Account settings

        Then click account details.

        From here you can then edit your communication preferences.

        Joe