Forum Discussion

traceytids's avatar
traceytids
Joining in
6 months ago
Solved

Re: free netflix

I am having the same problems, and yet to have this resolved, I rang customer services yesterday and they have supposedly raised a ticket!

Surely if you have to wait up to 14 days for an activation email, then that stops you having a change of mind within 14 days 🤔

  • Hi traceytids, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear you're having with Netflix being added. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks, 

  • Hi traceytids, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    We're sorry to hear you're having with Netflix being added. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks, 

  • Hi traceytids, 

    Thanks for sticking with me via private message. We're happy to hear that your Netflix is all set up now. 

    If you have any further issues, pop back and let us know. 

    Thanks,