Primary account holder appears to have been deleted.
My ntlworld 'primary account holder' is no longer active. When I log on, I have limited access.
Is it possible to make my Virgin Media email the primary account holder?
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- Arissa_H
Forum Team
Hi Alancross 👋
Thank you for posting. Sorry to see you are having issues with your logging into your account 😞
Please can you confirm are you wanting to change your email username on your account?
Let us know and we will do our best to help from here.
