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Laila82's avatar
Laila82
Just joined
11 days ago
Solved

Notice of evidence

I renewed an 18 month contract in April last year with the intention of following it through as I have for the last 4 years with virgin media. 

Unfortunately, I received  an eviction notice due to landlords ill health. I unfortunately have no where of my own to go and will not be in control of the bills at my temporary accommodation. 

Is there a way to waive what will be a hefty cancellation fee? 

  • Hello Laila82,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your accommodation. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

3 Replies

  • Hello Laila82,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your accommodation. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Special thanks to the Virgin team, especially Steven_L, who quickly resolved my issue.

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team

      Glad that I could help to get this resolved for you Laila82 🙂