Forum Discussion

Cristina4's avatar
Cristina4
Joining in
7 months ago

No welcome email or account number

Hello, 

I had my installation of my broadband Solus on the 2nd of September but I still waiting for my welcome email and the account number so I can set up my account to make the payments . Hopefully someone could help me to find out my details so I can sort it out with my bills.

1 Reply

  • Hi there Cristina4 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you have not yet had the welcome letter but let me pop you a private message and we will take a look.

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.