Forum Discussion

RyeRye's avatar
RyeRye
Joining in
10 months ago

No welcome email or account number

I have recently signed up for fibre broadband via door sales, the external work has been completed and my set up date is the 18th.

I have not received any emails and therefore have no account number and cannot set up my online account.

Any help getting this set up would be greatly appreciated.

  • Hi RyeRye,

    Thanks for posting and welcome to our community 😊

    Sorry you've not received any contract information, I've popped you over a private message to get a few more details from you.

    Alex_Rm