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Shantel2023's avatar
Shantel2023
Joining in
8 months ago

No welcome email and account number

Hi I’m also having the same problem I’m trying to ring virgin media to find out my up and coming payments but I have no account number and no email 

 

 

[MOD EDIT: Post split to create own thread]

  • Hi Shantel2023 

    Welcome to our community forums and sorry to hear you are having issues when trying to contact us because you do not have details regarding your account. We want to do our best to help from here. We have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,