Solved
No Netflix access
Hi, I've recently moved from Sky to Virgin on a package that includes Netflix. Had no problems accessing it until today . It seems I've still been able to access netflix because of my sky account but now that's finished I can't get in so my account with them doesn't appear to have been transferred over to virgin . Any ideas what I need to do ? Thanks.
Hi Rachael9 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear the issues you are facing with Netflix. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
