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Sparky90's avatar
Sparky90
Joining in
11 months ago

No account number or welcome email

Hi my services went active on Saturday 17th of August but I have no received welcome email so don't have account number or area number and have tried logging into my virgin media but email and password not working so I can't check my bill or manage my account help would be appreciated thanks

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Sparky90 

    Thanks for posting and welcome to both the community and indeed Virgin Media. 

    I'll send you a PM now to assist further with this.