It has not really been sorted, I wanted Netflix Standard without Ads but they still have given me Standard with Ads. They have given me the money back for changing it to ads but I hate it, so they say they cannot put it back on to the Standard without Ads and I do not understand this.
Did the team offer to cover the uplift in cost and you upgrade to the Standard without Ad's, silvershark76?
Thank you for your reply, I was told that they don't offer the standard without ads no more I would have to go direct to Netflix to have that level. Which I cannot understand that because I had it before I took new contract out. All I want is the Standard without Ads back on.
Thanks for coming back to us silvershark76. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
