Forum Discussion

gman1984's avatar
gman1984
Joining in
17 hours ago

New account... No netflix

I've started a new account and a free add on was Netflix. I therefore have cancelled my private subscription to the platform and cannot find a way of starting the veirgin sponsored Netflix account. Should I have been sent an email???

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Is Netflix in your written contract? BTW on VM the default Netflix is with ads. You have to pay extra for without ads. 

  • Hi gman1984 thanks for posting although wer'e sorry to hear of the concerns you've raised here.

    So yes, you should get an activation email for Netflix within the first month of your service, around the time of your first bill being generated, thanks for your patience for this in the meantime.

    If you need any further help then please don't hesitate to let us know.

    Many thanks