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MartinS60's avatar
MartinS60
Joining in
3 days ago

Netflix!

A few months ago I was off to Sky because they had a very competitive package including Netflix at well below my Virgin renewal cost, I rang to let VM know I was leaving and a very nice lady at Virgin Media convinced me to stay with Virgin by offering me an attractive renewal package at a discount including the Mega Volt Bundle which now has Netflix included (albeit with ads). 

Since then despite chasing it up via the online bot help I have not had access to Netflix other than the onscreen offer to sign me up at a cost.

Who do I need to chase to sort this out? Thanks in advance for your support

Martin

3 Replies

  • Muhammod_I's avatar
    Muhammod_I
    Icon for Forum Team rankForum Team
    2 days ago

    Thanks for informing us of this MartinS60 and we're sorry to hear about the issues you're having when trying to access your Netflix service.

    To investigate this further, we'll be sending you a private message shortly.

    • MartinS60's avatar
      MartinS60
      Joining in
      3 hours ago

      Hi Muhammod 

      Your message wont accept / send my reply :( 

      • Muhammod_I's avatar
        Muhammod_I
        Icon for Forum Team rankForum Team
        49 minutes ago

        Hi again MartinS60.

        Thanks for reaching out again and I'm sorry your message isn't coming through for some reason.

        I'll send you a private message again shortly.