Forum Discussion

manj_dosanjh's avatar
manj_dosanjh
On our wavelength
9 months ago

Netflix Premium Virgin Media

Hi, anyone else get this but then not get a email?

”Hi, Virgin Media here. The price of your Netflix Premium plan is changing. Check the email we sent you to learn more about your options.”

Any ideas?

Thanks 

  • Just this second had this text myself but got no email. Did you ever get anything?

    • manj_dosanjh's avatar
      manj_dosanjh
      On our wavelength

      As you may already know, Netflix have been making some changes to their plans and pricing. We just wanted to reach out to let you know how you’ll be affected:

      • Your Virgin Media bundle comes with a Netflix Standard plan included. The good news is that won’t change.
      • However, you’re currently paying £5 extra a month to upgrade to their Premium plan.  In line with Netflix’s pricing changes, this is increasing to £7 extra a month after 1 July.
      • If you want to keep enjoying your Premium plan, you don’t need to do anything. You’ll see the updated pricing on your next bill.
      • If you’d rather stick with the Standard plan that’s included in your bundle, that’s no problem. Just sign in to My Virgin Media and head to Manage Subscriptions.