Forum Discussion

dibberly's avatar
dibberly
Dialled in
5 months ago

netflix hacking...is it common?

how many people have their netflix accounts hacked when its apart of their package??

my partners and now sister netflix accounts have both been hacked and its apart of the package via virgin media.

i have it but never use it as its rubbish - but seems strange they both use it and both have been hacked within 2 days of each other.

security vulnerability in VM system somewhere maybe??

  • Hi dibberly,

    Thanks for posting and sorry to hear there's been some issues with the Netflix account.

    Are you back in the account? If it's something you still need help with please let us know.

    Alex_Rm

    • dibberly's avatar
      dibberly
      Dialled in

      Hi Alex

      Even though i have it...i dont use it, my other half has logged out of her for now as its all in spanish with a pin code on it and my sister contact vm yesterday when she got back from her weekend away. The agent mentioned about changing netflix settings on her VM account but the option was not there so a form had to be filled out and its now a waiting game

      • Matthew_ML's avatar
        Matthew_ML
        Forum Team

        Hey dibberly, thank you for reaching out and I am sorry to hear this.

        Did the team mention how long this would take for you?