Netflix Hacked
I see that the Netflix app supplied by Virgin Media is frequently hacked.
This happened to me on Christmas Eve, I received an email to say that I had changed my subscription (I hadn't) and my TV Netflix app was now in Spanish with Spanish names using it.
I used the fault chat-line to report it, but the agent appeared to have no knowledge of this type of hack occuring and wrote that someone would phone me in a couple of days.
I can see, by reading old posts on here, that this is a common occurrence, solved by Virgin issuing a passcode.
Why aren't the online agents aware of this and ready to assist?
It is clear that this is a known, unsolved, continuing problem, that Virgin should have tidied up long ago.
It ruined my wife's Christmas viewing.
How long will it take for someone to fix this for me personally, and fix the problem permanently?
