Forum Discussion

Cantona_07's avatar
Cantona_07
Joining in
2 years ago

Netflix charges!!

Hi all, I have a package where Netflix is included and been the same price for the previous 12 months. For the last 3 months I've been charged an extra fee for Netflix. I contacted virgin media last month who said its an error they're trying to sort out and they would credit my account.

No credit received and I've been charged again this month!!

Has anyone else had these charges and sorted their account out.

Thanks.

 

5 Replies

  • Cantona_07's avatar
    Cantona_07
    Joining in
    2 years ago

    Ashleigh, can you please message me regarding the same issue! Thanks.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Cantona_07 

    Thanks for posting and welcome to the community. Sorry to hear of this charge dispute. I'll send you a PM now to assist further.

  • HavencroftKev's avatar
    HavencroftKev
    Rising star
    2 years ago

    I wonder if Netflix is going to go the same way TNT sport did.

    Watch this space!