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leeb9972's avatar
leeb9972
Dialled in
3 months ago

Netflix & Mega Volt Bundle

Ok, where do i start

Renewed contract, after many years (original Blueyonder user), managed to get adeal not too far off from what i was paying before....first bill = bundle PLUS additional charge for Netflix, although i was told it was part of the deal (and although we told them we have own account, so dont require) Tried call them on 150 and was told that because we have an OUTSTANDING BILL (it was issued yesterday) we would face restrictions (payment is due by 17th FEB!!! and could not get through to anyone !!!

Can someone please contact or call me regarding this!!!!

 

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  • Paul_DN's avatar
    Paul_DN
    Icon for Forum Team rankForum Team
    3 months ago

    Hi leeb9972,

    Thank you for reaching out to us in our community and welcome back, sorry to hear there are some discrepancies with the new package you have recently negotiated.

    So I can take a look into this for you I have sent you an invite into a private chat, please click on the white envelope to accept.

    Regards

    Paul.