snedescu
9 months agoJoining in
Netflix - Stopped after house move
I have recently moved home and shortly after, I received an email from Netflix advising that my subscription would be taken from my own account and not covered by Virgin Media. This has been part of my package for over a year so not sure why it has stopped when moving.
After speaking to someone at Virgin Media for an hour two weeks ago and wasting another hour today, I was advised to contact Netflix. After twenty minutes speaking to Netflix, they then advised me to get back in touch with Virgin Media as they could not help.
Another one any ideas how to proceed as I feel like I am wasting time and going round in cirles!
Thanks