Bexisnothere
8 months agoJoining in
Name spelt wrong
Hi, anyone know how to get your name changed if a letter is missing?
i know the form is for changing your whole name but its only one letter
any advice would be great
Hi, anyone know how to get your name changed if a letter is missing?
i know the form is for changing your whole name but its only one letter
any advice would be great
Hi Bexisnothere
Thanks for your post and welcome to our community.
I'm very sorry to hear there's an incorrect spelling of your name on the account.
I'll send you a private message now so I can help correct this :).
Please look out for the envelope in the top right of the page and pop back to me when you can.
I also have the same issue. I signed up online and my name was correct. Since the contract has produced my name has a letter missing off the end.
My name is Christopher not Christophe
Hi Chris1071 ๐ Thank you for your post and welcome to the Virgin Media Community ๐
We're sorry to hear you've got the same issue ๐
In order to help correct this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel