Forum Discussion

Barry206's avatar
Barry206
Joining in
4 months ago

My Netflix has also been hacked

My Netflix has also been hacked. VM no help whatsoever. No access to Netflix and hacker upgraded it as well which I’m paying for. Stuck in a deal till April 26, cannot for the life of me find the service code. VM say it’s in app but when I try to find it the page just says”want to upgrade give us a call or online chat”. Not a happy bunny

5 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Barry206 

    Thanks for posting and welcome to the community.

    Sorry to hear of the Netflix issue. I can assure you from our checks we have helped you as this has been raised to the relevant support team.

    I'll send you a PM now to check on this.

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team
        4 months ago

        Hi Barry206, 

        Thanks for coming back to us on this. Checking here, we can see John sent you a message however he's still waiting on a reply from you. Please reply to his latest message so he can continue to help 😊

        Many thanks, 

    • Barry206's avatar
      Barry206
      Joining in
      4 months ago

      Still nothing heard from anyone. To say I’m not a happy bunny is an understatement. Getting zero help

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team
        4 months ago

        Hi Barry206, it looks like our colleague is still waiting on a response from you via PM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

        Thanks,