Forum Discussion
- newapolloVery Insightful Person
Hi CyprusMan
Wishing you good luck with in your new home.
What does the postcode checker say on the following page?
https://www.virginmedia.com/help/moving-home
You need to speak to the Home Move team (option 4) when calling either 150 from a VM landline or a VM mobile, or 0345 454 1111 from any other phone, call around 8am if possible when lines first open and are least busy.
You can also text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112 but phone calls take priority and these methods can take 4 to 6 hours.
- Tom_W1Forum Team
Hi CyprusMan thanks for your post although we're sorry to hear of the concerns you've raised here.
It's unclear exactly what you mean in terms of what you can see, perhaps you could supply screenshots to back this up for you?
As mentioned by newapollo we'd advise speaking to our Home Movers team and they can advise accordingly for you and get this resolved.
We hope this helps!
Many thanks
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