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esto1's avatar
esto1
Just joined
21 days ago

Moving home and landlord won't allow installation - can I cancel without early exit fees?

Hello— I am moving to a new flat where the landlord won't allow installation of Virgin. I am in contract, having renewed the agreement not planning on the move. Can I cancel my contract without early exit fees, given that the homeowner will not provide permission and this is very reasonably outside of my control?

1 Reply

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    21 days ago

    Hi esto1,

    Thanks for posting, and sorry to hear you're not able to move the services with you. So I can get a few more details from you, I've popped you over a private message.

    Alex_Rm