Hello.
We have just moved into a property and the omnibus has no cover and the cables running to and from it are in disarray.
Can someone come round to fix, tidy, and sort out?
Address is [removed]
Photos:
Box is down the steps at [removed]
I’m sharing a what3words address to help you find this specific location. Tap to see exactly where it is:
[removed]
Mod Edit: Personal information removed
Forum TeamWelcome to the Community Forums.
Sorry to hear about the cabling concerns at your new home. Just to confirm, are you currently a Virgin Media customer, and are you the leaseholder or freeholder of the property?
I am indeed a Virgin Media customer and we own the property.
If you are a VM customer a VM person should reply here within a few days to help. If you are not a VM customer, VM does not usually work on unused cables unless there is a H&S issue.
You should consider editing your post to remove your personal info from the public forum.
Thanks. I tried all afternoon to speak to a human via VM help but failed. So hopefully this helps. Thanks for removing the address, if that was you...
Forum TeamHi jonajackso123
Thanks for joining me on PM today and providing your details so I could book you an Omnibox engineer :)
Please let us know how the visit goes and also pop back to the Community should you ever need help :)
Best wishes.
