My Virgin account is registered to an email address I no longer have access to. I have forgotten my password and there for if i ask for it to be reset it sends the details to the email I have no access to. How do I get the details changed in order that I can view my account
Forum TeamHi MartinF123 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the situation you find yourself in 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
Regards,
Daniel
