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Judee's avatar
Judee
Joining in
6 months ago

Linking Virgin Media and o2

As an existing customer of both services I am being forced to link the two services. Every time I go to Verify it says I’m not registered or, if I receive a code, it takes me to a screen from which I cannot advance. None of my passwords seem to work and I’ve wasted far too much time on what should be a simple task. 

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hi Judee 

    Thanks for posting and welcome to the community. Apologies you've had an issue with the new Virgin Media O2 ID. 

    I'll send you a PM now to assist further.

    Best wishes.