Linking virgin media account to virgin media o2 ID
Recently signed up with virgin but when I am trying to log into my account it prompts me with link your virgin media account to virgin media o2 ID I enter the correct details account number etc, then says that my virgin account email address is different and I need to enter that to confirm. I have tried all my email address but none of them work, anyone got any ideas on how to fix this?
VM forum team won't be of much help here. Solution that worked for me and other below.
Go to Bing Search (yes, it has to be Bing), and search for 'Virgin Media Register', and look for the first non sponsored result, which should be titled 'Register My Virgin Media Account' follow that which manages to stay on the original Virgin Media Registration page. Setup your virgin media account there. Once that is setup try and go to the normal login which takes you back to the VirginMediaO2 linking thing, and set up/link again.
Credits to JSladen
