Forum Discussion

Malc99's avatar
Malc99
Tuning in
4 months ago

Linking account to VM O2 id

It seems Virgin are incapable of solving the ongoing issue of linking the VM account to the VM O2 id. (for existing customers)

The sad thing is that I have no issues with my broadband, just the inability to access my Virgin Media account.

Time I think to look for another broadband provider. Well, one who takes customer service seriously, at least.

account

1 Reply

Replies have been turned off for this discussion
  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)
    4 months ago

    Hi Malc99,

    We can see you're already in a private message conversation with a member of the team here regarding this. Please send them a private message and we can assist further.