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Johank0207's avatar
Johank0207
Tuning in
23 days ago
Solved

Moved house change accounts linked to email address

Please can a member of the forum team please get in touch I have moved house and need to change my virgin app login to the new contract number.

Thank you  

  • Hi Johank0207, thank you for your post.

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel

  • Hi Johank0207, thank you for your post.

    In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel

    • Johank0207's avatar
      Johank0207
      Tuning in

      Can you send another message it’s not letting me reply back thank you 

      • Daniel_Et's avatar
        Daniel_Et
        Forum Team

        Hi Johank0207,

        I've just sent another message to you.

        If you're continuing to experience problems when trying to reply, please let us know.

        Regards,
        Daniel

  • Hi Johank0207, thank you for speaking to us via private message.

    If you have any further issues or queries, please don't hesitate to contact us.

    Regards,
    Daniel