Forum Discussion

Amielea's avatar
Amielea
Tuning in
12 months ago

Landline and deals

So my deal has came to a end and the new offer I have isn't very good, can u have Internet only with virgin media and your landline with a differnt provider? As I'm looking for the cheapest offer as I've decided not to renew with the new offer

5 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Amielea 

    Yes you can have broadband only with VM, and a phone line with a different provider, however the way nthe VM systems are set up it generally works out cheaper to take a phoneline with  VM that without as they are a quad pay provider (landline, broadband, tv and mobile) and offer higher discounts for the more services you take.

  • Hi Amielea,

    Thank you for reaching out to us in our community and welcome, i was able to locate you on our system with the details we have for you and it looks like you may have spoken to us, were you able to discuss your options or do you still need further help?

    Regards

    Paul.

    • Amielea's avatar
      Amielea
      Tuning in

      Hey kind of, the "deals" I was offered were poor so I've cancelled, and now I keep getting phone calls every day after being told the £80 deal was all I could be offered for Internet and phone 

      • Vikki_M's avatar
        Vikki_M
        Icon for Forum Team rankForum Team

        Hi Amielea

        Thanks for your response. 

        Have you accepted any of the deals being offered via these phone calls? Or have you decided to proceed with the disconnection?

        Please pop back to us when you can.