Kit Return
returned my kit 20/6/25, Yodel say delivered back to Virgin 24/6/25, Virgin texting me to say I will be charged as I have not returned it. Cannot talk to anyone, cannot reply to text or mail.
How do I challenge this?
Forum Discussion
2 Replies
See this thread - YODEL LOST EQUIPMENT | Virgin Media Community - 5655796
As long as you have proof of Yodel receiving the kit.
- Alex_RM
Forum Team
Hi WakeyDakey,
thanks for posting 😊
It can take up to 10 working days for things to update on our side, can you confirm if this time frame has passed?
Alex_Rm
