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Anonymous's avatar
Anonymous
24 days ago
Solved

Returning kit

Received info email for what kit vm want back.  Just clarifying they haven't mentioned any leads etc just want the two boxes back?  Do they automatically assume you will send cables back with it or don't they want them and I can recycle?  Thanks

  • They will need the power cables for the kit,  but I doubt if they will need any co-ax supplied cables etc.  However, if you are uncertain, just return everything that can be returned, e.g. don't pull cables off the wall etc. , just any loose stuff.

    Make sure you keep all receipts of posting etc. for proof in due course.

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    They will need the power cables for the kit,  but I doubt if they will need any co-ax supplied cables etc.  However, if you are uncertain, just return everything that can be returned, e.g. don't pull cables off the wall etc. , just any loose stuff.

    Make sure you keep all receipts of posting etc. for proof in due course.

  • Hi Anonymous,

    Thanks for your post and welcome back to our community.

    Please send back the power cables with the boxes 😊

    We don't require any other cables.

    If you have any further questions, please pop back to us and we'd be happy to help.