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kayley89's avatar
kayley89
Joining in
1 year ago

Kit never arrived yet I'm a customer

Apply as new customers kit text saying on way but never arrived I just left it then few few weeks later I apply again and they say im already a customer on singing up. My kit didn't arrive it's never been connected so yes I applied to be a customer but kit never arrived so never used there services

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  • Lee_R's avatar
    Lee_R
    Icon for Forum Team rankForum Team

    Hi kayley89 thanks for posting and welcome to our community.

    Sorry to hear that your equipment was never delivered. And sorry for any inconvenience this may be causing. So that I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R