Forum Discussion

GLester's avatar
GLester
Just joined
2 months ago

Just signed up

I've just switched from SKY and I'm trying to register on the app but it says I need an account number and that doesn't seem to be in any of the contract information I've received

1 Reply

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 months ago

    Hi GLester 

    Welcome to the Community Forums. 

    Sorry to hear you've not been able to find your account number. 

    This would be in the confirmation email you received, rather than your contract information/summary sheet. It's located near the top, with your site ID as well. 

    Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.