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Sisty88's avatar
Sisty88
Tuning in
3 months ago

Just renewed and things aren't as described

I just renewed via online chat today, and was told that my price would increase to 44GBP after my contract ends. I've just looked over my paperwork and that shows that it will increase to 80GBP after my contract ends. How can I get this fixed to the amount I was originally told?

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  • Sabrina_B's avatar
    Sabrina_B
    Forum Team (Retired)
    3 months ago

    Hi Sisty88 👋.

    Thanks for reaching out to us, sorry to hear of the issue of the bill that you are facing. To get you some clarity we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina