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MDG211's avatar
MDG211
Tuning in
3 months ago

Is there someone on here I can talk about renewing my contract?

I have had terrible experiences with the call centre in the past trying to renew my account. In fact last time round I was lied to by the call centre regarding the contract and I was proven right and given a discount because of this (messages on your system for here will show that)

Is there a member of the team on here which I can speak to online about renewing my contract?

1 Reply

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    3 months ago

    Hi MDG211 

    Thanks for posting and welcome to the community. Very sorry for any past experience when renewing. We do not do package changes via the Forums however.

    Please can you either;

     

    Call us on 150 / 0345 454 1111

    Message us on +44780 308 9684 (WhatsApp). 

    Facebook: https://www.facebook.com/virginmedia/

     

    Best wishes.