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sk8ninja's avatar
sk8ninja
Joining in
2 years ago

Internet only renewal

Can someone help me with getting an internet only renewal please? At the moment I'm only being offered stupid packages with disney plus and O2 sims included at a much cheaper price than plain internet only. The O2 offer isn't as good as my current mobile provider and I know that O2 signal is terrible in my house (even though it's central london). I'd just like internet only at a similar price as advertised to new customers.

I've been a customer for a long time and it's ridiculous that we're treated this way

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  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    2 years ago

    Hi sk8ninja

    Thank you for your post and welcome to our community.

    I'm sorry to hear the team were unable to find a package and price you are happy with.

    I'll send you a direct message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can.